Jetbas Privacy Policy — Your Data Is Safe With Us

JetbasWe collect various types of information when you create an account and use our services. This privacy policy clearly explains what information is collected and why. Our goal is to collect only what is necessary — nothing more.

Information You Provide Directly:

• Full name & date of birth
• Mobile Number & Email Address
• Home address & district/division
• National ID or passport number (for KYC)
• Payment method details (Mobile Pay/Nagad number, bank account)
• Records of conversations made with customer support

Automatically collected information (during platform use):

• IP Address & Device Type
• Browser information & operating system
• Login time & session data
• Game play history & betting records
• Time spent on each page of the site

Jetbas Your data is used for specific, transparent purposes only. We never use your data secretly or for unrelated reasons. Each use case is explained in detail below:

• Account Management: Confirming registration, verifying logins, and keeping your account secure.
• Financial Transactions: Processing deposits, withdrawals, and bonuses.
• Identity verification (KYC): Preventing access by minors and combating money laundering.
• Customer Support: Resolving your issues promptly.
• Responsible Gaming: Monitoring gaming behaviour and issuing alerts where necessary.
• Security: Detecting fraud, hacking, and account misuse.
• Service improvement: Analyzing data to improve your platform experience.
• Marketing (with consent only): Sending you relevant offers and promotions.
• Legal Obligation: Complying with directives from government or regulatory authorities.

Jetbas Your personal information is never sold. However, limited data may be shared with trusted partners as needed to deliver our services properly. Every partner operates under a strict confidentiality agreement.

Who We May Share Your Data With:

• Payment Gateway: Payment processors such as Mobile Pay, Nagad, and Rocket — to complete transactions.
• KYC Service Provider: Authorised third parties for identity verification.
• Game Software Provider: Live Casino or Sports Betting feed provider.
• IT & Cloud Services: For secure server and database management.
• Law Enforcement Agencies: When required by law or as part of a legitimate investigation.

What We Never Do:

• Selling data to advertising networks.
• Transferring data to unauthorized marketing companies.
• Sharing your information on social media without your consent.

Jetbas Cookies and similar technologies are used on this website. Cookies are small data files stored in your browser that help the site remember your preferences and improve your experience.

You can delete or block cookies at any time through your browser settings. Keep in mind that disabling essential cookies may affect certain features of the site.

We don't hold on to your data any longer than necessary. Each type of information has a defined retention period, after which it is securely deleted or anonymized.

• Account information: For the duration of active account + 5 years after closure (for legal purposes).
• Transaction Records: 7 years from the date of the last transaction.
• KYC Documents: 5 years after account closure.
• Customer support conversations: 2 years.
• Session & Log Data: 12 months.
• Marketing preferences: Until consent is withdrawn.

Once the retention period ends, your data is permanently deleted or anonymized in a way that makes it impossible to identify you.

JetbasEvery user of has specific rights over their personal data. Under this Privacy Policy, you are entitled to the following rights:

To exercise any of these rights, please contact us at support@jetbas.clickEmail us at. We will respond within 30 business days. Additional information may be requested to verify your identity.

Jetbas Industry-standard technical and administrative measures are in place to keep your data secure. Our security framework is reviewed and updated on a regular basis.

Technical safeguards:

• 256-bit SSL/TLS encryption — applied to all data transmissions.
• Two-Factor Authentication (2FA) available.
• Automated suspicious activity detection system.
• Encrypted data storage on secure cloud servers.
• Regular security testing (Penetration Testing).

Administrative safeguards:

• Only authorised staff can access sensitive information.
• All staff have signed confidentiality agreements.
• Regular security training and awareness programmes.
• In the event of a data breach, affected users will be notified within 72 hours.

Jetbas Strictly for users aged 18 and above. We do not collect information from minors or permit them to access the platform under any circumstances.

• Age is verified at the point of registration.
• Age is verified through national ID checks as part of the KYC process.
• Any account identified as belonging to a minor is immediately suspended and all associated data is deleted.
• Parents and guardians can report suspicious activity.

Jetbas This privacy policy may be updated from time to time. Updates may occur due to changes in law, the adoption of new technologies, or modifications to our services.

• You will be notified by email before any significant changes take effect.
• The "Last Updated" date is always shown at the top of the page.
• Previous versions are available upon request.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please get in touch. Our data protection team is always ready to help.

• 📧 Email: support@jetbas.click
• 💬 Live Chat: Click the chat icon in the bottom-right corner of the site.
• 📋 For answers to general questions: FAQ Page View.